What happens after I've applied to make a claim? This may include a proof of purchase – if you don't have that, a credit or debit card statement may do to show you bought it, or even a photo of you with the gadget to prove you own it. You may be asked to send in some supporting documentation. This should be done over the phone without the need to fill out any forms, in most cases.ģ. This will be what happened to cause the loss or damage. Have details of your claim to give over the phone. This can be found on your policy document but if you don't have that you can easily find it online with a quick search.Ģ. You will then be given a crime reference number that you'll need to note down so you can pass it on to your insurer.ġ. In the case of theft you'll firstly need to report that to the police by calling 101. The key here is to make sure you get this done within 48 hours of the loss or damage happening - that will make things much easier in the long run, and is even a requirement of some tech and iPhone insurance providers. There are a few simple steps to take to make this process easy. What steps do I need to take to claim on gadget insurance? It's probably easiest to point you in the direction of your policy documents or our dedicated advice on what gadget insurance doesn't cover. And many insurers won't cover refurbished and second-hand tech. Often scratched, dents and other superficial damage can't be claimed for. Sorry if it sounds like we're dodging the question, but it entirely depends on your policy. What gadgets and claims doesn't gadget insurance cover?
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